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Returns & Exchanges
At TT AU, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
1
Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return.
2
Prepare Your Package
Ensure items are in their original packaging and unused condition to qualify for a return.
3
Ship the Item
Affix the provided shipping label to your parcel and drop it off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing